Easy Subscription Management

Last updated: November 12, 2026

This policy explains how the Wix app Easy Subscription Management (the "App"), published by Stéphane Faure EI, 4 rue du Prieuré, 78100 Saint-Germain-en-Laye, France ("we", "us"), handles personal data.

 

1. Who is responsible

The App is installed by a Wix site owner (the "Site Owner") to manage their own clients' Pricing Plans subscriptions. For the data of the Site Owner's clients, the Site Owner is the data controller and we act only as a data processor, on the Site Owner's behalf and following their instructions given through the App. Clients of a site who want to exercise their rights should contact the Site Owner first; we will assist the Site Owner as needed. Our commitments as a data processor are set out in section 7 of our Terms of Use.

 

2. Data the App uses

Data stored by the App (in the Site Owner's Wix site, in collections created by the App):

• buyers of pricing plans: Wix member and contact IDs only (no name or email address);

• the App's settings (extension threshold, extension length, display period);

• technical data needed to keep the buyer list up to date.

Data read but not stored: pricing plan orders, remaining sessions or credits and their history, bookings history, and contact details (including buyers' names and email addresses). This data is read live from the Site Owner's Wix site only to display it in the App's dashboard page, and is never copied elsewhere.

Preferences in the browser: the App remembers a few display choices (last tab, expiration range, "hide" checkbox) in the browser's local storage of the person using the dashboard. No personal data of clients is stored there.

The App does not run on the public website and does not collect any data from site visitors. It uses no cookies, no analytics, no advertising and no tracking.

 

3. Why the data is used

Only to provide the App's features to the Site Owner: searching for a client, showing their active plans, remaining sessions, purchases, manual adjustments and session history, listing upcoming expirations, and extending a subscription's end date when the Site Owner asks for it.

We do not use this data for our own purposes, do not build any contact database from it, and never sell, rent or share it.

 

4. Where the data is stored and who can access it

The App runs entirely on Wix's infrastructure. All data stays in the Site Owner's Wix site and is protected by Wix's security measures (Wix Privacy Policy). The App does not send data to any server of ours or to any third party.

Wix may store and process data outside the European Union. Such transfers are covered by the safeguards described in Wix's Privacy Policy (for example adequacy decisions of the European Commission or standard contractual clauses).

Access is limited to the Site Owner and the collaborators they authorize on their Wix dashboard. The App only requests the minimum Wix permissions it needs (listed on its App Market page).

Error logs, kept by Wix for a limited time, may contain technical identifiers (order or contact IDs) but no names or email addresses. We consult them only to fix problems.

 

5. Retention and deletion

Data stored by the App is kept while the App is installed. It is refreshed automatically: a buyer who no longer has any order in the site is removed. When the App is uninstalled, its collections and all the data they contain are removed from the site. The Site Owner's own Wix data (orders, contacts, bookings) is never deleted by the App.

 

6. Data about the Site Owner

When the Site Owner contacts us (support, questions): we use their name, email address and message only to answer them. Legal basis: performance of our contract with the Site Owner (support) or our legitimate interest in answering their questions. Our mailbox is hosted by Google Workspace (Google), which acts as our processor. These exchanges are kept for 3 years after the last contact.

Installation and billing: Wix gives us limited information about the sites where the App is installed and the plans purchased (for example a site identifier, the plan and the amounts paid). We use it only to provide the App, manage plans and refunds, and meet our accounting obligations. Legal basis: performance of the contract and our legal obligations. This information is kept while the App is installed; accounting records are kept for 10 years, as required by French law.

Payments for the App are processed by Wix; we never receive any payment card details.

 

7. Your rights

Under the GDPR and similar laws, you have the right to access, correct and delete your personal data, to receive it in a portable format, to restrict or object to its processing, and to lodge a complaint with your data protection authority (in France: the CNIL, www.cnil.fr).

If you are a client of a site that uses the App, please contact that site's owner first: they are the data controller for your data (see section 1). Contact us at privacy@pinaclewebdesign.com; we answer within 30 days at the latest.

 

8. Changes

We may update this policy. The date at the top shows the latest version; significant changes will be announced on the App's page.

 

9. Contact

Stéphane Faure EI – 4 rue du Prieuré, 78100 Saint-Germain-en-Laye, France – SIREN 917 994 675 – privacy@pinaclewebdesign.com